All our bikes are returns from catalogues or chainstores. Bikes can get scratched in transit, so when the catalogue or chainstore customer receives the bike and sees it is marked, they return it. This is how we manage to sell them so cheaply; we take these returns and with a bit of "spit and polish" the bikes look like new. All our bikes are inspected before dispatch and checked for any mechanical defects. We have been dealing in cycle returns for over 4 years and have a lot of happy customers.